Registered Trade buyers have an option on the checkout page to complete their order via bank transfer.
This allows them to place the order, receive a proforma invoice from Vinterior, and then make the payment by bank transfer to Vinterior.
On some occasions, this may lead to a slight delay in the confirmation of the sale, which we will outline in our email to you.
What should you do as a Seller?
Do not dispatch until Vinterior confirms a payment:
It's important that your sold item is not dispatched until the funds for the sale have been received by Vinterior.
Once a trade buyer's payment is received and cleared, you will receive a 2nd confirmation email will be sent by.
Push back if a client asks you for an invoice before placing the order:
If a client asks for an invoice by message before placing the order, kindly push back and offer them to checkout by bank transfer with Vinterior.
This only complicates the order that can only be treated if the checkout is made.
If you need more advice, feel free to call our support team to advise buyers: 020 3322 7467
Payment delays:
If you have been waiting for more than 7-days for a bank transfer order without confirmation of payment, please fo contact our team via [email protected] for an update.