As a seller on Vinterior, you can make offers to buyers directly from your enquiries. You can offer on item price, delivery, or both. You can also bundle multiple items from your inventory into a single offer.
This article covers how to put an offer together, what the buyer sees, and how to manage or update an offer once it's been sent.
Types of offer
1. Single item offers
Item price only
Reduce the item price without touching delivery. The buyer sees the new price and how much they're saving against the listed figure. The delivery price remains at whatever it is set in your delivery grid, or set on your listing (see delivery information for more information on how to set delivery prices on Vinterior).
Item price and delivery
Adjust the item price, the delivery cost, or both in a single offer. The buyer sees the new prices, their total, and how much they're saving.
Delivery only
Keep the item at its listed price and adjust the delivery cost alone. Useful when delivery is the sticking point in a negotiation.
2. Bundle offers
Group multiple items from your inventory together with delivery into one offer. Search by item name or SKU, add what you want to include, set your prices, and send. The buyer sees a combined price for everything in one place.
How to make an offer
Open an enquiry from your inbox.
Click Make an offer.
Choose whether you're making an offer on a single item or a bundle.
For a single item offer:
Enter your offer price for the item, the delivery, or both. Leave any field blank to keep it at the listed price.
Review the offer summary, then click Send offer.
For a bundle offer:
Search for items from your inventory by name or SKU and add them to the bundle.
Enter your offer price for each item and for delivery. Leave any field blank to keep it at the listed price.
Review the offer summary, then click Send bundle offer.
What the buyer sees
Once you send an offer, the buyer receives a summary showing:
The new price for each item
The delivery cost
The total
How much they're saving compared to the listed prices
If the buyer accepts, all items are automatically added to their cart at the agreed prices. No further action is needed from you at that stage.
Buyer view:
Seller view:
Editing or replacing an offer
You can update an offer at any time before the buyer accepts. To do this, open the relevant enquiry and click Edit offer (this button replaces Make an offer once an offer has been sent). The new offer replaces the previous one, which remains visible in the thread marked as withdrawn.
Things to know
This updated make an offer function is available from Wednesday the 2nd of September, 2026.
Only sellers can send offers with this feature. Buyers cannot make offers using this tool.
Registered trade buyers can still make basic offers on the item price only, but they cannot make offers using this feature.
Offers can only be made from within enquiries. This feature is not currently available in the 'Make an offer' section of your seller dashboard.
Offers do not currently take into account trade discounts, which will be added on top.
This feature is only available for professional sellers.
If you have questions about making offers, contact our seller support team at [email protected].