When making a sale, you may be asked to provide an invoice to your buyer - so please read this guide which outlines the information required and how to send this important document through the Vinterior platform.


In this article we will review:

  1. Example of a standard invoice:
  2. What information should you include in this invoice?
  3. Where can you find the buyers billing information?
  4. How do you send an invoice on Vinterior?


1. Example of a standard invoice:

Please use this format for reference if you have not created an invoice before.

 

 

2. What information should you include in this invoice?


Business information:

  • Your business name, address and VAT number (if applicable)
  • The buyer’s business name, address and VAT number (if applicable)


Order details:

  • Vinterior order number
  • Description of the item(s) and quantity
  • Selling price(s) on Vinterior: it should match the final price paid by the buyer
  • Delivery cost (if applicable)
  • VAT breakdown (if applicable)


Do not include details of the Vinterior commission. This is a separate charge between your business and Vinterior and is not relevant to the buyer’s accounting.


3. Where can you find the buyers billing information?


Registered trade accounts:

Within the confirmation email sent to you once a new sale has been accepted, under the ‘Invoicing Information’ section.


General consumers with a buyer account:

You won’t receive any billing details in the confirmation email, so if a general consumer requests an invoice, you will have to request the information from them.


4. How do you send an invoice on Vinterior?


  1. Log in to your Vinterior account.
  2. Go to My Dashboard
  3. Go to My Sales and click on the relevant order.
    or
  4. Go to my Inbox and click on the relevant thread
  5. Click "Contact Buyer" or "See Thread"
  6. Need to send some photographs?
  7. Attach the photographs with the ‘Choose File” button next to the “Send” button directly on the Vinterior platform via the conversation. 
  8. Please do not send them via email via the automated notification you will receive for any messages.

 

When the buyer replies, it will leave a thread so you can come back to it for reference. You should also be notified via an automated Vinterior email when the buyer gets in touch