My Account

My password does not seem to work
If you are struggling to log in, or have forgotten your password, please follow the instructions below to reset your password: Steps: Click the ‘forg...
Fri, 4 Dec, 2020 at 9:01 AM
I cannot access my old messages
A bit of context Early July, Vinterior implemented a new messaging interface.  Why? To merge messages from the same buyer's pre and post-sale T...
Fri, 4 Dec, 2020 at 9:02 AM
I cannot access my seller account
If you are logged in but you cannot see your dashboard links, such as ‘my sales’ or ‘my payments’ please follow the instructions below to view your seller a...
Tue, 24 Nov, 2020 at 2:29 PM
My business details are out of date
If you have changed location or have updated your business information, please follow the instructions below to keep your account information updated and ac...
Tue, 24 Nov, 2020 at 2:34 PM
I cannot add my VAT
If you have updated your VAT status, we ask you to get in touch with the team at sellersupport@vinterior.co to update this information on your account. ...
Tue, 24 Nov, 2020 at 2:33 PM