Sales (post-sale questions)

Best practice: post-sale communication
You will get a notification by email and on your dashboard each time you receive a new message.  Please make sure to prioritize it and answer as soon as yo...
Thu, 16 Jul, 2020 at 3:38 PM
Information about your deliveries
Set clear delivery expectations 9 out of 10 negative reviews sent to our team relate to the communication around delivery, so it is absolutely vital you...
Thu, 16 Jul, 2020 at 3:38 PM
Contact a buyer after a sale
As soon as an order is placed, you can get in touch with the buyer through Vinterior. To get in touch with the buyer please follow these steps:  Kindl...
Wed, 8 Jul, 2020 at 6:45 PM
Handle an angry/unsatisfied buyer
Buyers can get frustrated for many different reasons and it is your role and help them through their purchasing journey. As a seller, leaving a client u...
Tue, 19 May, 2020 at 5:18 PM