Handling payments questions with buyers

Buyers can now pay in instalments with Klarna on Vinterior
As of March 2023, Vinterior is excited to announce that we will test a Klarna payment option allowing buyers to pay via Klarna in 3 instalments, or over ...
Thu, 23 Mar, 2023 at 10:53 AM
How do I know that the buyer has paid?
Buyers can checkout with Vinterior using the following payment methods: Debit/Credit cards: Mastercard, Visa, American Express, Google Pay, Apple Pay. Ba...
Fri, 4 Dec, 2020 at 12:02 PM
How to create a VAT invoice for a professional buyer?
Trade buyers need an invoice for their accounting. This guide outlines the key points about how to send invoices to these buyers.   1) Which type of buyer...
Fri, 4 Dec, 2020 at 11:58 AM
Invoices, proformas and receipts
What is a proforma? Proformas are sent by Vinterior to trade buyers who have checked-out via bank transfer. On this document, they can view the breakdo...
Fri, 4 Dec, 2020 at 11:57 AM
What should I do if I need to charge or refund a buyer after confirmation?
After confirming a sale, you might need to make changes to the price of an item. Why?: Because there are multiple quantities on your listing. You found...
Fri, 4 Dec, 2020 at 11:40 AM