Enquiries (pre-sale questions)

Best practice: communicating with buyers
Vinterior users can get in touch with you through your listings to ask you questions about: Price Delivery Additional pictures Additional detail...
Tue, 19 May, 2020 at 5:22 PM
How to answer a presale message?
You will get a notification by email and on your dashboard each time you receive a new message.  Please make sure to prioritize it and answer as soon as...
Fri, 20 May, 2022 at 1:54 PM
Send a potential buyer some additional images
We've recently added a new button to our messaging system that allows you to send image files to potential buyers during any conversation on the site. ...
Thu, 16 Jul, 2020 at 3:40 PM
The customer doesn't reply to an enquiry
If you have responded to a message from a potential buyer and they have not replied, feel free to send a follow-up message to find out if they are still int...
Thu, 16 Jul, 2020 at 3:39 PM
Recommended Translators
To reduce language barriers when communicating with customers, here are our recommended language translators to support you during conversations. Rec...
Fri, 11 Aug, 2023 at 9:48 AM
What is Vinterior's new price match guarantee?
As of July 2023, Vinterior is offering buyers a new price match guarantee. If a buyer discovers one of our items listed for less elsewhere by the same UK se...
Wed, 19 Jul, 2023 at 9:58 AM