How do I cancel a sale?

Vinterior expect you to keep your inventory up to date at all times, but here are some instructions on how to cancel a sale for the rare occasion that your item is no longer available. Cancellations can be a disappointing experience for buyers, so please always remember to write them a note in the cancellation details. 

Steps to cancel a sale:

1. Go on the order.
2. Select NO when asked the availability.
3. Select the cancellation reason.
4. Add a kind note in the details text box (this will be sent to the buyer).
5. Review your inventory so that it is up to date. 

Vinterior Tip: 

Please note that multiple cancellations may result in the review of your Vinterior account.