Returns

Vinterior’s return policy
If a customer is based in the European Union, they can return an item until 14 days after they have received the Goods except on the following types of Good...
Mon, 5 Feb, 2024 at 3:39 PM
How to handle returns
There are two main types of returns on Vinterior: Change of mind from the buyers - Buyer’s responsibility. Item unfit for purpose - Your responsibilit...
Sun, 6 Dec, 2020 at 7:19 PM
The item is returned, what next?
As a protective measure for sellers, Vinterior ask that the item is received before issuing a refund to buyers. When you receive the item ⇒ please let Vinte...
Sun, 6 Dec, 2020 at 7:27 PM
I have received a damaged item from the buyer
Has the item arrived in a condition that was different from when it was dispatched? As a marketplace, Vinterior will ensure that you are protected should yo...
Sun, 6 Dec, 2020 at 7:24 PM