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Returns, cancellations and disputes
Vinterior’s return policy
How to handle returns
The item is returned, what next?
I have received a damaged item from the buyer
Can I cancel an order as a seller?
The buyer wants to cancel the order
How did a buyer cancel after dispatch?
I'm having trouble with a customer, can you help?
The buyer has returned a damaged item
Struggling to get in touch with the buyer?
Is the buyer’s reason to return valid?
Protecting yourself as a Seller in a Dispute
Protecting yourself against disputes
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