Delivery quote requests on my listings

Modified on Fri, 16 Jun, 2023 at 2:37 PM

Buyers can request a delivery quote on your items if your listings are set to 'Request a quote' or are based outside of the UK. 

How does it work?

Buyers will be able to provide you with their postcode and all the necessary details that you will need to provide them with a delivery cost. 

When a buyer asks for a delivery quote, please answer as soon as possible from your inboxUsually, buyers enquiring about delivery have a high intent to purchase

Good to know:

  • If the delivery grid is active, your buyer will be charged the price you listed on your item via the delivery grid or listing itself. Please ensure your grid is up to date. 
  • If you provide a delivery quote to a buyer, the buyer will be charged your quoted price at checkout.
  • Suppose you must amend the delivery cost after confirming it with your buyer. In that case, Vinterior can charge additional fees or refund buyers upon request: please contact sellersupport@vinterior.cocontact if you need to change any delivery fees after an order has been confirmed.

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