Delivery information

How can I add/edit delivery prices on my listings?
This article explains how you can add delivery costs to your listings on Vinterior. To view a video explanation that walks you through this process, please ...
Fri, 16 Jun, 2023 at 3:36 PM
Delivery sizes explained (categories for the delivery grid)
The categorisation is based on the prices sellers provided to their buyers on Vinterior in the past 2 years which reflect the usual package size. We cr...
Wed, 29 Nov, 2023 at 3:15 PM
Vinterior's advertised delivery prices on UK seller listings
If you have not updated your delivery price grid, Vinterior automatically displays our UK Proovia partnership delivery prices to UK-based buyers. The purpos...
Fri, 16 Jun, 2023 at 3:41 PM
Delivery quote requests on my listings
Buyers can request a delivery quote on your items if your listings are set to 'Request a quote' or are based outside of the UK.  How does it work? ...
Fri, 16 Jun, 2023 at 2:37 PM
How can I edit the delivery information on a specific listing?
Please follow the instruction below if you have updated your Delivery Grid for all your listings, but specific listings are more expensive to ship due to: ...
Mon, 20 Sep, 2021 at 11:42 AM
Delivery partnership with Proovia
Partnering with Proovia  In response to seller feedback regarding delivery support, we're running a delivery pilot with established courier company Proo...
Fri, 16 Jun, 2023 at 3:45 PM
Proovia Delivery Packaging Guidelines
This article covers everything you need to know about packaging an item that will be sent via Proovia.  How to send an item and make sure it's in...
Wed, 8 Feb, 2023 at 9:44 AM
Proovia Claims Process for Damaged Items
On the rare occasion that your item delivered by Proovia arrives damaged, please follow the steps in this article.  What items can be returned?  If ...
Wed, 8 Feb, 2023 at 9:46 AM
Proovia Delivery Postcode Exclusions
This article lists the postcodes excluded from Proovia's UK delivery service.  Postcodes excluded from Proovia's UK delivery services:  Post...
Wed, 8 Feb, 2023 at 9:07 AM
Fixed Delivery Prices on Vinterior
Why are we moving towards fixed delivery prices?  After conducting successful tests on displaying fixed delivery prices (rather than estimated) on all list...
Tue, 23 May, 2023 at 3:42 PM