Delivery information
This article explains how you can add delivery costs to your listings on Vinterior. To view a video explanation that walks you through this process, please ...
Fri, 16 Jun, 2023 at 3:36 PM
The categorisation is based on the prices sellers provided to their buyers on Vinterior in the past 2 years which reflect the usual package size. We cr...
Wed, 29 Nov, 2023 at 3:15 PM
If you have not updated your delivery price grid, Vinterior automatically displays our UK Proovia partnership delivery prices to UK-based buyers. The purpos...
Fri, 16 Jun, 2023 at 3:41 PM
Buyers can request a delivery quote on your items if your listings are set to 'Request a quote' or are based outside of the UK. How does it work? ...
Fri, 16 Jun, 2023 at 2:37 PM
Please follow the instruction below if you have updated your Delivery Grid for all your listings, but specific listings are more expensive to ship due to: ...
Mon, 20 Sep, 2021 at 11:42 AM
Partnering with Proovia In response to seller feedback regarding delivery support, we're running a delivery pilot with established courier company Proo...
Mon, 3 Jun, 2024 at 9:18 AM
This article covers everything you need to know about packaging an item that will be sent via Proovia. How to send an item and make sure it's in...
Wed, 5 Feb, 2025 at 5:37 PM
On the rare occasion that your item delivered by Proovia arrives damaged, please follow the steps in this article. What items can be returned? If ...
Mon, 25 Mar, 2024 at 1:42 PM
This article lists the postcodes excluded from Proovia's UK delivery service. Postcodes excluded from Proovia's UK delivery services: Post...
Wed, 8 Feb, 2023 at 9:07 AM
Why have we chosen fixed delivery prices? After conducting successful tests on displaying fixed delivery prices (rather than estimated) on all listings to...
Mon, 25 Mar, 2024 at 1:41 PM