Delivery information
This article explains how you can add delivery costs to your listings on Vinterior. To view a video explanation that walks you through this process, please ...
Fri, 16 Jun, 2023 at 3:36 PM
The categorisation is based on the prices sellers provided to their buyers on Vinterior in the past 2 years which reflect the usual package size. We cr...
Wed, 29 Nov, 2023 at 3:15 PM
If you have not updated your delivery price grid, Vinterior automatically displays our UK Proovia partnership delivery prices to UK-based buyers. The purpos...
Fri, 16 Jun, 2023 at 3:41 PM
Buyers can request a delivery quote on your items if your listings are set to 'Request a quote' or are based outside of the UK. How does it work? ...
Fri, 16 Jun, 2023 at 2:37 PM
Please follow the instruction below if you have updated your Delivery Grid for all your listings, but specific listings are more expensive to ship due to: ...
Mon, 20 Sep, 2021 at 11:42 AM
Partnering with Proovia In response to seller feedback regarding delivery support, we're running a delivery pilot with established courier company Proo...
Mon, 3 Jun, 2024 at 9:18 AM
This article covers everything you need to know about packaging an item that will be sent via Proovia. How to send an item and make sure it's in...
Mon, 25 Mar, 2024 at 1:42 PM
On the rare occasion that your item delivered by Proovia arrives damaged, please follow the steps in this article. What items can be returned? If ...
Mon, 25 Mar, 2024 at 1:42 PM
This article lists the postcodes excluded from Proovia's UK delivery service. Postcodes excluded from Proovia's UK delivery services: Post...
Wed, 8 Feb, 2023 at 9:07 AM
Why have we chosen fixed delivery prices? After conducting successful tests on displaying fixed delivery prices (rather than estimated) on all listings to...
Mon, 25 Mar, 2024 at 1:41 PM