Trade buyers can request a trade price on any listing if there is no trade price available on it. You will receive an email, but you cannot get in touch with the buyer. You will have 2 options:

  1. Accepting the Trade price request.
  2. Refusing to offer the Trade discount.

1. Accepting the Trade price request

  1. When you receive the email/SMS you can follow the link of the listing.
  2. Add the Trade price in the empty field.
  3. Save and publish.

2. Refusing to offer the Trade discount

If you cannot offer a discount, it is fine. For the moment you cannot enter in contact with the buyer to offer something else. Vinterior hopes to resolve this soon. Thank you for your patience.

Vinterior tips:

If you want to get the buyer's attention, you can offer a small discount. The buyer then will be notified of your gesture.